Audio Lab ("we," "us," or "our") built the Audio Lab app as a Commercial app.

This SERVICE is provided by Audio Lab and is intended for use by our clients, event professionals, and administrative staff as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

By using the Audio Lab app, you agree to the collection and use of information in relation to this policy.

1. Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

Personal Data We Collect:

• Identity Information: First name, last name, email address, and phone numbers.
• Event Information: Dates, locations, music preferences, and vendor details related to your scheduled events.
• Authentication Data: Login credentials securely managed through our backend systems.

2. Third-Party Services

The app does use third-party services that may collect information used to identify you. We securely transmit and store your data using industry-standard encrypted protocols.

Link to the privacy policies of third-party service providers used by the app:

• Zoho Privacy Policy (Used for our backend authentication, secure CRM data storage, and app diagnostics).

3. Security

We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. All data is encrypted in transit over HTTPS. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

4. Account and Data Deletion (Your Rights)

You have the right to request the deletion of your account and any associated personal data stored by Audio Lab.

How to request data deletion: If you wish to terminate your account and have your data removed, please contact our support team from your registered email address:

• Contact Info: info@audiolabeg.com
• Subject: Account Deletion Request

Upon receiving your request, we will verify your identity and delete your account, authentication credentials, and personal details from our active databases within a standard processing period, unless data retention is required for legal and accounting purposes.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

6. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: Email:info@audiolabeg.com